Purchasing FAQs

Q: WHY CAN’T I USE A COMMA “,” IN THE NAME?

A: When entering information into the fields in a purchase request, other than the Notes field, any information after the comma is not treated as test. A bug request has been made and is under review.

Q: CAN I SPLIT BUDGETS LATER IF I DON’T KNOW THEM AT THE TIME I SUBMIT THE REQUEST?

A: Your Business Center can update split budget coding for you. Please contact your center for assistance via email or phone.

Q: CAN YOU ADD CATALOG ITEMS AFTER THE BUSINESS CENTER HAS ACCEPTED THE REQUEST?

A: Yes, please contact your Business Center for assistance via email or phone. We can return the purchase request to you by setting the status back to “Prepared”. You can update the request and resubmit it to your center.

Q: WHAT IF THE AMOUNT IS “ZERO?”

A: Occasionally you may request an item that has a cost along with an add-on item such as a manual or CD at no cost. You can enter “zeros” if there is no cost for an item.

Q: THERE IS A PLACE TO ADD FILES, WHAT KIND OF FILES SHOULD I ATTACH?

A: Any paperwork that may assist your Business Center in completing your request including: quotes or backup information, Request to Serve Food, Hotel Contracts, etc.

Q: WHAT IF MY DEPARTMENT ISN’T LISTED?

A: Please contact your Business Center for assistance.

Q: WHAT DO I PUT IN THE NOTES FIELD?

A: Please add any additional information that you would like to be included on the purchase paperwork for an IRI, Departmental Requisition, KOrder or Invoice Voucher. If you have a change in a delivery address for a request please indicate that in this field. If you will be sending the original paperwork to your center please indicate that in this field.