Known Issues
The following are a few pertinent issues the CBS Core Team is aware of and is actively working to resolve.
Account Postings
The document number on AIS will show as the Requisition Number in the Account Activity once the posting is reconciled.
The wrong shadow account was charged
You can update a shadow account budget after an AIS account posting is reconciled. In Account Activity select the shadow account for the transaction.
I don't see account activity for July 2015 and Sept 27, 2014 and some dates in January
Data in the accounting dashboard was uploades from AIS 7/1/2014 FY2015, however, there are some points in time of missing viewable activity as a result of data uploads with Infoburst. Account balances should not be affected by this missing data.
CBS Balance does not match AIS Balance
Coming soon...
When is the best time to reconcile?
It is recommended that reconciliation be processed after 10:00 AM to ensure all data has been uploaded from the Data Warehouse.