Service Template
*
- ==Life
Life cycle
cycle==
- Living will
- OS patching frequency
- Application updates?
- Sunset plan
- Announcements
- Update policy
- Time to resolution on service request
- Service survivability and recovery
- Under what circumstances can ITS look at this data
- Back up
- Retention
- Survivability
- Don’t put 10 TB of bin files in gitlab
- TCA
- Recovery