Finance Module FAQs and Known Issues
Known Issues
The following are a few pertinent issues the CBS Core Team is aware of and is actively working to resolve.Account Postings
- The document number on AIS will show as the Requisition Number in the Account Activity once the posting is reconciled.
The wrong shadow account was charged
- You can update a shadow account budget after an AIS account posting is reconciled. In Account Activity select the shadow account for the transaction.
I don't see account activity for July 2015 and Sept 27, 2014 and some dates in January
- Data in the accounting dashboard was uploades from AIS 7/1/2014 FY2015, however, there are some points in time of missing viewable activity as a result of data uploads with Infoburst. Account balances should not be affected by this missing data.
CBS Balance does not match AIS Balance
- Coming soon...
When is the best time to reconcile?
- It is recommended that reconciliation be processed after 10:00 AM to ensure all data has been uploaded from the Data Warehouse.