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Finance Module FAQs and Known Issues

Known Issues

The following are a few pertinent issues the CBS Core Team is aware of and is actively working to resolve.

Account Postings

  • The document number on AIS will show as the Requisition Number in the Account Activity once the posting is reconciled.

The wrong shadow account was charged

  • You can update a shadow account budget after an AIS account posting is reconciled. In Account Activity select the shadow account for the transaction.

I don't see account activity for July 2015 and Sept 27, 2014 and some dates in January

  • Data in the accounting dashboard was uploades from AIS 7/1/2014 FY2015, however, there are some points in time of missing viewable activity as a result of data uploads with Infoburst. Account balances should not be affected by this missing data.

CBS Balance does not match AIS Balance

  • Coming soon...

When is the best time to reconcile?

  • It is recommended that reconciliation be processed after 10:00 AM to ensure all data has been uploaded from the Data Warehouse.