How To Troubleshoot CBS Log In Issues

Unified Log In Screen Error

Issue:

You see this error on the Unified Sign In Screen. “Incorrect User ID or Password. Please try again.”

Try:

Your regular WSU userid and password is used to log into CBS. Check your caps lock, num lock, etc. and try again with your standard WSU NetID and password.

Nope. Now What?:

Email cwr.support@wsu.edu with a specific description of the issue.

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